Your go-to source of help and information as we rebuild our wonderful Village, together!  

Before You Return

Everyone is agonizing to get back into the Village. We want to check on our houses. We want to separate the truth from the rumors. We simply want to be home! But, let us be smart about returning.

Photo Credit: Mark Stambaugh

Here are some tips to help you:

  • GAS - Fill up your gas tank at the last available station prior to reaching the Village, in case there are limitations on gas availability

  • Consider an OSHA approved gas tank to have some extra gas available

  • FOOD - Power can be iffy for a significant amount of time after natural disasters, and local stores often need to recover, so forgo perishable foods for nonperishable items.  A Week of food will ensure you have what you need. Good ideas are: canned foods - meats, veggies, beans, etc.. Dry goods, such as rice and pasta are good, but remember there are more obstacles with those, if the power goes out. The Village is also on a Boil Water order. So, don't forget to boil all water you are using or opt for bottled

Water Advisories:



Insurance Claims:

Photo credit: Tell Lowrance

Documentation: This is CRITICAL for your claims process and ensuring you get the most aid possible.  Be sure to take pictures and make a detailed list of any damage or loss to your property - both real and personal.

Receipts: Keep all receipts for all evacuation expenses: lodging, meals, clothing and all essentials.

Waste: PNM will not cover food loss when the cause of the power outage was due to weather. Ask your insurance company if this is something that will be covered. If not, try and recall if you have an extended warranty or possibly a home warranty you can contact. Best Buy will reimburse those with a Geek Squad warranty, up to $500 and you may have coverage under something similar that you may have forgotten about. 

Emergency Funds: 

Funds may be available.

For guidance or possible available funds, please visit:

FEMA's Guide on Filing a Claim:

National Association of Insurance Commissioners (NAIC):

Insurance Information Institute:

The Community Fund of Lincoln County

Helping Our Neighbors:

We are so lucky that our community is always ready and willing to pitch in to help fellow residents.  

“Most needed items,” during times of crisis, can vary day-to-day. To make sure that there is not a lack in one area and an overabundance in another, it is best to check with the donation centers on where they may be low on items. 

Thank you for your generosity!

Lincoln County Emergency Services


Red Cross Local Chapter

FREE Community Meals in Ruidoso! Everyone is Welcome!!!

(Take a picture with your phone so you know where to go!)

Sunday, June 30th , 5:00-6:30 Hometown Tire Pros and Auto Care,1021 Mechem Dr, Ruidoso

Monday July 1st , 5:00-6:30 First Christian Church,1211 Hull Rd, Ruidoso

Tuesday, July 2 nd , 5:00-6:30 Community Methodist Church,220 Junction Rd, Ruidoso

Wednesday, July 3rd , 5:00-6:30 Gateway Church,415 Sudderth Dr, Ruidoso

Thursday, July 4th , 5:00-6:30 Holy Mount Episcopal Church,121 Mescalero Trail, Ruidoso

Friday, July 5th , 5:00-6:30 St. Eleanor Catholic Church,140 Junction Rd, Ruidoso

Saturday, July 6th , 5:00-6:30 First Presbyterian Church,101 S. Sutton Dr, Ruidoso

Sunday, July 7th , 5:00-6:30 Hometown Tire Pros and Auto Care,1021 Mechem Dr, Ruidoso

Donation Centers:

Tularosa Community Center

1050 Bookout Rd.
Tularosa, NM 88352
575-921-8510 - Samantha Chavez
575-415-8752 - Richard Guilez

The Burro Street Exchange

505 Burro Ave. unit 110
Cloudcroft, NM 88317

National Guard Armory

1 W Earl Cummings Loop
Roswell, NM 88203
Trenton Armstrong - 575-317-1828

First Baptist Church

270 Country Club Drive
Ruidoso, NM 88345

Horton Complex (Lower Gymnasium)

405 Walnut Drive

Ruidoso, NM 88345

Lincoln County Fairgrounds

101 5th Street
Capitan, NM 88316

River Crossing Ministries

1950 Sudderth Dr.
Ruidoso, NM 88345

Community Methodist Church

200 Church Drive
Ruidoso, NM 88345

J & A Rustic Wood Products

Nogal, NM 88341

Community Foundation of Southern NM


Carrizozo High School

800 D Ave.
Carrizozo, NM 88301

Christ Community Church

2960 N. Scenic Dr.
Alamogordo, NM 88310

Church on the Move

901 W. Brasher
Roswell, NM 88203

Dream Center

2700 W. 2nd St.
Roswell, NM 88201

Eastern New Mexico State Fair Grounds

2500 SE Main St.
Roswell, NM 88203
(575) 623-9411 ext. 3
Mark Steen (575) 420-3838

Eastern New Mexico University-Roswell

52B University Blvd.
Roswell, NM 88203

La Gracia de Jesucristo

1714 W 2nd St.
Roswell, NM 88203

Mountain View Church

1300 Cuba Ave.
Alamogordo, NM 88310
214-931-5702 (Text)P

Roswell Civic Center

912 N. Main
Roswell, NM 88203

White Mountain Sports Complex

687 Hull Road
Ruidoso, NM 88345




Sierra Blanca Pharmacy



ZenCare Family WellNess

301 S Roselawn Ave.
Artesia, NM 88210




The following post offices are now open for full operations:

Alto Post Office
100 Sun Valley Road, Alto, NM 88312
Monday-Friday 8 a.m. to 4 p.m.; Saturday 8 a.m. to 10 a.m.

Hollywood Post Office
25959 US Highway 70, Ruidoso, NM 88345
Monday-Friday 8 a.m. to 11:30 a.m. and 12:30 p.m. to 3:30 p.m.

Ruidoso Post Office
1090 Mechem Drive, Ruidoso, NM 88345
Monday-Friday 8 a.m. to 4:30 p.m.; Saturday 8:30 a.m. to 12 p.m.

Ruidoso Downs
26336 US Highway 70, Ruidoso Downs, NM 88346
Monday-Friday 7:30 a.m. to 4 p.m.; Saturday 9 a.m. to 12 p.m.

**USPS VERIFIED delivery services will be back up and running, “except for within burn areas as directed by local authorities.” Customers living in burn areas can pick up mail at their respective post office using a photo ID for verification.


Flying J Ranch

If you've ever been to Ruidoso, you've heard of The Flying J Ranch, or at least if you've visited since 1982 when they started their amazing shows. If you haven't been to see them, you are missing out! It shouldn't be a surprise to anyone that when tragedy hit the area, these great folks were determined to do anything they could to help. Knowing what a huge following they have in Lubbock, Texas, it made sense to enable the people of that area to help the resort town they hold so near and dear. So they took to the road and held a fundraiser.

The Lubbock community got a wonderful night of entertainment and the Lincoln County Community Foundation will get a check for over $25,000.00. This is the embodiment of what we do when our friends, neighbors and community needs help. They didn't hesitate. So let's show them how much we appreciate them and as we recover, be sure to patronize their business. Shows start again July 10th and will run four nights a week, Wednesday through Saturday. Check out their website at to find out about their fun summer activities and their delicious fare served at their all you can eat Chuckwagon Suppers! There's something for everyone!

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