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Reservation Policy

Reservations will be held with a credit card, personal check or money order if received prior to your arrival date.

Cancellation Policy / No Show:

Should you need to cancel your reservation for any reason, we require 7 days notice prior to your scheduled arrival date( 30 days notice for major holidays and special events) for a full refund. If notice of cancellation is not received in a timely manner your first nights deposit will be processed and the remaining nights will be cancelled. A cancellation number is given on all cancellations please keep record of it. Some holidays and special event times may require a minimum number of nights stay. You will be responsible for payment of all nights reserved, if you do not arrive to use a reservation and have not cancelled.

Accommodations Policy

1.NON-SMOKING ENVIRONMENT Smoking is prohibited in all rooms and cabins. Any damage from cigarettes or smell of smoke will result in $100.00 damage fee, Ask for designated smoking area .

2. NO PETS ALLOWED

3. GUEST PAYING WITH CASH Guest may pay with cash, but reservations must be held with credit card. Any damage or missing inventory will be billed to reservation card. Phone reservations will not be accepted without credit card, an onsite $250.00 deposit will be available.

4. GUEST CONSIDERATIONS All guest will respect the privacy of other guest. Late night check ins please keep the noise level low while settling in. Cabins are older and nights are very quiet in the mountains, noise carries and can interrupt your rest and relaxation as well as those around you. The sound of the brook outside and trees whispering to each other are the best sleep aids in the world. Please allow others to enjoy be quieting down by 10 ish.

5. CLEANING FEES $50.00 one time cleaning fee [per cabin 4 guest or less. $50.00 cleaning fee for additional cleaning. $75.00 fee for more than 4 guest.

6. CABIN PRICING FOR ADDITIONAL GUEST Cabins are priced for 2 persons, each additional guest is $10.00 per person per day, 2 children per cabin under the age of 10 are no extra charge.

7. MINIMUM STAY 2 night minimum reservation. 3 nights during holidays.

8. HOLIDAY PRICING We will keep are prices during holidays however we will require a 3 night minimum during peak times.

9. GUESTS RIGHTS We will ask all guest to abide by same rules, any guests disrespecting rules or others rights will be asked to comply or to leave premises without refund.

I HAVE READ AND ACKNOWLEDGE BEAR MOUNTAIN POLICIES.

Bear Mountain Lodge
301 Mechem
Ruidoso, NM 88345
(575) 257-3131
(866) 203-4744 Toll Free

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Copyright 2003-2004 Bear Mountain Lodge  All Rights Reserved.